This document is an agreement between you and Timus Networks, Inc. (“Timus”, “we” or “us”) that describes the terms of use subject to which you may access and use https://www.timusnetworks.com/ (the “Website”). BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. If you do not accept these terms, do not use the Website.

Timus reserves the right to modify these Terms of Use at any time by posting an update to the Website. Your use of the Website following such update constitutes your agreement to be bound by these Terms of Use as modified. NOTWITHSTANDING THE FOREGOING, THIS RIGHT TO MODIFY SHALL NOT INCLUDE THE AGREEMENT TO ARBITRATE SET FORTH BELOW. NO PART OF THE AGREEMENT TO ARBITRATE MAY BE AMENDED, DISCHARGED, MODIFIED, OR WAIVED EXCEPT IN A WRITING SIGNED BY BOTH PARTIES.

Timus takes the privacy of its customers and Website Users very seriously. When you use the Website or contact us, we may collect certain data and information from you. For details on how we collect and use your information, please visit the Timus Privacy Policy.

1. Definitions:

“Affiliate” means any entity that, directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with Timus.

“Contact Form” means a form available on the Website that can be used to submit information to Timus for any purpose, such as contacting Timus or requesting a demonstration of the products or services offered by Timus.

“Customer” means an entity or person that has purchased the Services to use within their business.

“Form Tools” means the third-party products and services that Timus uses to enable Contact Forms on the Website and process the information submitted through Contact Forms.

“Marks” means the trademarks and service marks of Timus, including but not limited to TIMUS NETWORKS, as well as any logos that appear on the Website.

“Partner” means a Timus authorized reseller of, or managed services provider for, the Services and provider of other professional services related thereto.

“Services” means the services offered by Timus to Customers, including access to and use of the Management Portal web page and Timus Connect application which Timus makes available to Customers, Partners, and their respective end users as part of the Services.

“Website Materials” collectively refers to Contact Forms, Third Party Content, and Timus Content.

“Website User” means any person who uses the Website, which includes browsing the Website or submitting a Contact Form.

“Third Party Content” means content or tools provided by third parties that are available on the Website, such as links to third-party web pages and advertisements for the products or services of third parties.

“Timus Content” means the text, graphics, sounds, images, information, and software that you see, hear, or otherwise experience on the Website, except for Third Party Content.

“TOU” means these Terms of Use.

2. Purpose of the Website: The Website is intended to provide information about the Services. The Website provides functionality for Website Users to request further information about the Services and to contact Timus through Contact Forms. By browsing the Website Materials or submitting a Contact Form, you are a Website User for purposes of these TOU.

3. Services Subject to Other Terms: These TOU do not govern the purchase or use of Services or related Timus or Partner products or services. If you elect to evaluate or purchase a subscription to use the Services, such purchase or use will be subject to a separate agreement between you and Timus. If you are a Partner, you are subject to the terms set forth in a Reseller Agreement. If you are a Customer, your use of the Services is subject to the terms set forth in a Terms of Service Agreement.

4. Use of the Website: You may use the Website and Website Materials solely for your personal, non-commercial use to learn about the Services and related Timus and Partner products and services, and/or contact Timus, provided that you comply and remain in compliance with these TOU. You are responsible for obtaining access to the Website and for any third-party fees incurred as a result (such as Internet service provider or airtime charges). You may not:

a. modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Website Materials or other information, tools, products, or services obtained from the Website;

b. copy, modify, create a derivative work from, reverse engineer or reverse assemble the Website, or otherwise attempt to discover any source code;

c. copy or reproduce Website Materials or functionality to any other server or location for further reproduction or redistribution;

d. use the Website to upload or distribute any type of malware;

e. use the Website in any manner that damages, disables, overburdens, or impairs the Website or interferes with any other party’s use and enjoyment of the Website;

f. access the Website by any means other than through the interface that is provided by Timus for use in accessing the Website;

g. use, or attempt to use, the Website to convey any information that may be considered unlawful, harassing, libelous, abusive, threatening, obscene, hateful, offensive, harmful, vulgar, distasteful, defamatory, libelous, or invasive of another person’s privacy or proprietary rights;

h. impersonate, or attempt to impersonate, any other individual, falsify contact information, misrepresent a relationship with any person or entity, including misrepresenting a relationship with Timus, or otherwise attempt to mislead with respect to your identity; or

i. use the Website for any purpose or in any manner that is unlawful or prohibited by these TOU.

5. Reservation of Rights: Timus reserves the right, in its sole discretion, to: (i) make changes to these TOU; (ii) make changes to Website Materials; (iii) determine if you have violated these TOU; and (iv) take any action we deem appropriate if we determine you have violated these TOU.

6. Contact Forms: The Website provides Contact Forms for Website Users to submit information to Timus for purposes such as, but not limited to, requesting a demonstration of the Platform, requesting to become a Partner, and contacting Timus for general inquiries. In connection with enabling and processing Contact Forms, Timus may utilize Form Tools provided by third parties such as HubSpot, Inc. and Google LLC. The information submitted through Contact Forms may be processed and stored by Timus Affiliates in Turkey and other countries. By submitting any Contact Form available on the Website, you expressly consent to: (i) Timus sharing your personal information with the third parties that provide Form Tools; (ii) Timus sharing your personal information with its Affiliates; and (iii) the transfer of your personal information to countries outside of the country in which you reside. For more information on how your personal information is processed, please visit the Timus Privacy Policy .

7. Third-Party Content: The Website may display Third Party Content. In consideration for the convenience of Timus making Third Party Content available or accessible to you, you acknowledge that Timus is not responsible for any such Third Party Content and Timus makes no representations as to the completeness or accuracy of such Third Party Content. You also agree that Timus is not responsible or liable for any losses or damages you experience with any Third Party Content you choose to rely upon or advertisements you respond to, and that you must contact the third party directly for any remedies that may be available to you.

8. Intellectual Property Rights:

a. In General: The Website and all Website Materials are protected by United States and foreign intellectual property laws. The Timus Content is the valuable intellectual property of Timus or its licensors or Affiliates. Timus owns and retains all copyrights in Timus Content. Third Party Content may be subject to the intellectual property rights of third parties. Except as stated herein, none of the Website Materials may be copied, reproduced, or distributed in any form without the prior written permission of Timus.

b. Trademarks: The Marks are protected by United States and foreign intellectual property laws and are the valuable intellectual property of Timus or its licensors or Affiliates. The appearance, layout, color scheme, and design of the Website are protected trade dress. Website Users do not receive any right or license to use any of the foregoing.

c. Feedback: Timus may use for any lawful purpose, including to improve the Website, the Platform of other products and services, any suggestions or other feedback you provide, without payment or condition.

9. Copyright Infringement and Copyright Agent: If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on any Website, please provide notice to the Timus Copyright Agent and include the following information (“Notice”):

a. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed.

b. A description of the copyrighted work or works that you claim have been infringed and identification of what material in such work(s) is claimed to be infringing and which you request to be removed or access to which is to be disabled.

c. A description of where the material that you claim is infringing is located on a Website.

d. Information sufficient to permit Timus to contact you, such as your physical address, telephone number, and email address.

e. A statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorized by the copyright owner, its agent, or the law.

f. A statement by you that the information in your Notice is accurate and, under penalty of perjury that you are the copyright owner or authorized to act on the copyright owner’s behalf.

The Timus Copyright Agent for Notice of claims of copyright infringement can be reached as follows:

By mail: Timus Networks, Inc. 245 First Street, Riverview II, 18th Floor, Cambridge, MA 02142

By email: [email protected]

YOU SHOULD CONTACT THE COPYRIGHT AGENT ONLY IF YOU BELIEVE THAT YOUR WORK HAS BEEN USED OR COPIED IN A WAY THAT CONSTITUTES COPYRIGHT INFRINGEMENT AND THAT SUCH INFRINGEMENT IS OCCURRING ON THE SITE. THE COPYRIGHT AGENT WILL NOT RESPOND TO ANY OTHER INQUIRIES.

10. Compliance with Laws: By accessing or using the Website, you agree to comply with all laws, rules and regulations implemented by any government authority or agency which govern or apply to the use of the Website. Without limiting the generality of the foregoing, you expressly agree not to export or re-export any Website Materials to countries or persons prohibited under the export control laws of the United States. Timus makes no representation that the Website Materials are appropriate or available for use outside the United States. If you have chosen to access the Website from outside the United States, you do so at your own initiative and risk, and you are solely responsible for compliance with your local laws, if and to the extent, local laws are applicable.

11. Legal Disclaimers: The Website and all Website Materials are provided for the convenience of Website Users, including prospective Partners and customers of Timus. TO THE FULLEST EXTENT PERMITTED BY LAW, TIMUS AND ITS AFFILIATES, AND LICENSORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SITE AND SITE MATERIALS. THE SITE AND SITE MATERIALS ARE PROVIDED “AS IS,” WITH NO WARRANTY, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. TIMUS DISCLAIMS ANY IMPLIED, EXPRESS, OR STATUTORY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE. TIMUS DOES NOT WARRANT THAT THE SITE WILL OPERATE ERROR-FREE OR THAT THE SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL OR DATA. IF YOUR USE OF THE SITE OR DOWNLOADED MATERIAL OR DATA RESULTS IN THE NEED FOR SERVICING OR REPLACEMENT OF EQUIPMENT OR DATA, TIMUS IS NOT RESPONSIBLE FOR THOSE COSTS.

Some states or other jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. You may also have other rights that vary from state to state and from jurisdiction to jurisdiction.

12. LIMITATION OF LIABILITY: UNDER NO CIRCUMSTANCES WILL TIMUS OR ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, PARTNERS, OR LICENSORS BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, RELIANCE, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER OR NOT FORESEEN, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) ON ACCOUNT OF YOUR USE, MISUSE, OR RELIANCE ON THE SITE OR SITE MATERIALS. THIS LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM ANY CLAIM RELATING TO THESE TOU, THE AGREEMENTS OR POLICIES REFERENCED HEREIN, OR THE SUBJECT MATTER HEREOF, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY EVEN IF TIMUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The above limitation applies to your use, misuse, or reliance upon the Website, including, without limitation, damages you may incur because of third-party services or other services or products received, such as third-party services or products received by, advertised on, or linked to the Website.

Some states or other jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you.

13. Indemnity: You agree to defend, indemnify, and hold harmless Timus and its Affiliates, and their respective officers, directors, employees, consultants, agents, Partners and licensors from and against any and all claims, liabilities, damages, and/or costs (including, but not limited to, fees, costs and other expenses of attorneys and expert witnesses) arising out of or related to: (i) your violation of any provision of these TOU, (ii) your violation of applicable law in connection with your use of the Website or the Platform, or (iii) any actual or alleged infringement by you of any intellectual property or privacy or other right of any third party in connection with your use of the Website or the Platform.

14. Agreement to Arbitrate: YOU AND TIMUS AGREE TO RESOLVE ANY DISPUTES ARISING UNDER THESE TERMS OF USE THROUGH FINAL AND BINDING ARBITRATION. Any controversy or claim arising out of or relating to these TOU and the agreements and policies referenced herein, or the breach thereof, shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to its conflict of laws provisions, and shall be adjudicated by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator(s) shall be experienced in and knowledgeable about legal issues related to ecommerce and software as a service. The place of arbitration shall be Boston, Massachusetts. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration. The award of the arbitrator(s) shall be accompanied by a reasoned opinion. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.

15. Waiver and Severability: Any failure by Timus to enforce a provision of these TOU is not a waiver of its right to do so later. If for any reason, any provision or portion of the TOU is found to be unenforceable, the remainder of the TOU will continue in full force and effect.

16. Entire Agreement: These TOU constitute the entire agreement between you and Timus with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

These Terms of Use were last amended on 14 February 2023.